Health Systems Management, Inc. was incorporated in Minnesota in 1986. We are a private corporation and are totally independent of any health plan, insurer, or other health care entity. We work only for patients, focusing on helping patients and their families in times of crisis. Xerox provides employees and families with many resources. We work with or refer you to these resources (as appropriate and with your permission) so that you can receive all the help available. We also provide information that may help you work with your doctor to anticipate and possibly prevent medical or other problems. We have been providing patient advocacy services for 15 years. Our company mission is based on our belief that “information empowered” health care consumers can force change in the current “non system” that characterizes health care. Working together with patients and their providers, we can improve quality and accountability for individual patients and positively affect the health care system. Health Systems Management provides meaningful and useful information to patients about their medical conditions, diagnostic and treatment options; we also provide information about provider experience, etc. Most importantly, we give patients the tools to use this and other information to make decisions that are uniquely “right” for them. We encourage patients to ask questions of their doctors and we provide them with the information and support they need to make the best decisions for themselves in times of crisis. We provide services directly to active employees, dependents, and retirees. In the past, we have also provided back up support for physicians and health plan case managers. In August 2004, we began serving Taft-Hartley Health and Welfare Fund active and retired Union members and their dependents. |
